Find it cheaper at any major retailer, online or instore, and we’ll match it.
If you find a major UK retailer (including Amazon, AO.com, Argos, Asda, John Lewis or Tesco) has the same product at a lower price, we’ll match it even if they’re running an offer-code discount.
Moreover, if you’ve already bought from us, we’ll give you back the difference, up to 7 days after your purchase.
How to get a price match before you buy
When buying online merely send us an email to email@example.com with the details of the item and the URL of the page where the item is listed. We will then verify the item price and delivery charges. Once it is confirmed, we will send you an email with a link to purchase the item at a lower price than the one listed with our competitor.
How to get a price-match refund
If you see the same item cheaper elsewhere, within seven days of buying from us, we’ll refund you the difference. Just send us an email to firstname.lastname@example.org with the details of the item and the URL of the page where the item is listed. We will then verify the item price and delivery charges. Once it is confirmed, we will issue you a refund for the difference.
Price Promise terms and conditions
- We'll match against other major UK retailers current UK store or website price, including offer-code discounts.
- The competitor's item must be brand new, identical to ours, and offered on the same terms.
- The competitor and we must have stock ready for delivery.
- We must be able to verify the competitor’s price and stock position.
- We'll match the cost of an item including delivery.
- We’ll match offer-code discounts offered by any other retailer.